Frequently Asked Questions

Answer all of your questions

Purchases & Refunds

Bank issuers can close bank account without warning for a variety of reasons. Or, it’s possible that your credit card issuer sent a letter, but you haven’t received it yet.
You request a refund by unenrolling from the course within the refund eligibility period outlined here: For verified certificate purchases, you have 14 days after your purchase date or 14 days after your course starts, whichever comes later, to request a refund. For Professional Education courses, you have 2 days after your purchase date or 2 days after your course starts, whichever comes later, to request a refund. In courses that offer the ability to change course sessions, in addition to unenrolling, you have the option of changing to another session of the course, or leaving your session and waiting until a later session that works for you becomes available. For these courses, if the refund eligibility period has passed (meaning that you are not eligible for a refund), the unenroll option also becomes unavailable.
There is no certificate offered for the expert civil E-learning courses. However, once you have gone through all the modules and everything has been ticked as done in your To do lists, you will receive a statement of completion through email.

Making Courses

If you want to change your account name its so simply follow these following steps go to Profile >Settings > General, Now you can put your name here.
If you are a student then you may enrol now on expert civil online learning platform. Just go on expertcivil.com and select courses.
So finally you are changing your password ok follow these following steps go to Profile > Settings > Password, Now you can put your New Password here.
Missing Courses
If you purchased a course on iOS or Android, it's possible that the course was not registered to your account. Please email your purchase receipt to contact@www.course.expertcivil.com.
Multiple e-mail accounts
If you use multiple e-mail accounts, or have a Facebook or Google account, try logging in with the associate e-mail addresses.

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